Chesterfield Borough Council
Saving costs and jobs
Chesterfield appoints arvato partnership to create efficiencies, transform services and protect employees.
»This is a major step forward for us which provides a good deal for Council Tax payers in the Borough. This new way of working ensures that excellent quality customer service can be provided, while making efficiencies and investing in Council services – whilst at the same time protecting staff and maintaining the jobs in the borough.«
Councillor Ray Russell
Leader of Chesterfield Borough Council
Chesterfield Borough Council faced the dilemma of how to deliver an excellent service to local residents and businesses, while simultaneously making financial savings. The Council was open to looking at new ways of working but protecting the jobs of its workforce was also a major consideration. It decided it could best meet the challenge by taking advantage of arvato’s extensive public and private sector outsourcing experience; and signed a 10-year partnership agreement with arvato (the lead partner), and Kier to deliver a range of key finance, customer service, information and property services.
