One provider − many services
The global financial and insurance markets are highly dynamic, which means that financial products are subject to constant change. In this kind of market environment, the companies with a competitive advantage are those that are best able to provide their customers with the latest information − quickly, comprehensively and in keeping with their individual needs. Excellent customer communications and the ability to furnish information are therefore strategic factors in achieving market success.
As Germany’s market leader in the logistics and procurement of advertising media, arvato already provides a complete range of services throughout the marketing supply chain for many well-known banks and insurance companies − from procurement and printing to packaging and distribution. We also plan and implement customized direct-response marketing initiatives and customer loyalty programs. Through our customer service center, we offer your customers advice in a wide variety of languages − 24/7, if necessary.
Financial products are becoming more individual and complex.
Financial products are becoming increasingly customized and complex. With the help of our user-friendly, Web-based CRM system solutions, our customers can compile information in the form that suits their needs and access it at any time, either digitally or physically. Flexible advertising materials and information offer greater room for maneuver. Thanks to our knowledge-based information and marketing logistics, current information can be accessed with a few clicks of the mouse, in-house as well. This makes it possible to offer customers precisely the service and advice they need.
Moreover, integrated web-to-print solutions make it possible to compile CI-appropriate information and communication materials for multiple countries − quickly and geared to the individual situation.