Synaxon

Smart transport solutions save time and money

»We want to support our partners in finding ways to ship their products quickly, transparently and cost-effectively. Thanks to efficient consultation and the IT tool artis, we were able to optimize the process of shipping packages, which meant that our partners were able to save a significant amount of time and costs.«


Frank Weber, CTO SYNAXON AG.

TASK

  • To create a central transport solution for partners and franchisers

SOLUTION

  • Provision of artis, an IT platform managed centrally by arvato, and used decentrally by Synaxon and its partners
  • Handling of carrier selection and tender management
  • Monitoring and managing of transport service providers
  • Value-added services such as tracking & tracing and centralized transport cost accounting

RESULT

  • Optimized shipping with substantial time and cost savings.
  • arvato handles the transport of some 650,000 packages per year, with an annual increase of approximately 10 per cent.
  • A complete range of services for SYNAXON.
  • Roughly 900 SYNAXON partners handle their domestic and international express and standard transports through arvato.

Customer Solution

Synaxon

  • SYNAXON is Europe’s largest confederation of IT dealers, with over 2,700 independent partners and external sales of roughly €3 billion.
  • SYNAXON brands include AKCENT, iTeam, MICROTREND and PC-SPEZIALIST.
  • Together they cover the entire IT market in the B2C segment (MICROTREND and PC-SPEZIALIST) and the B2B sphere (AKCENT and iTeam).
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