Vodafone

A strong connection

For years, Vodafone Germany has relied on the support of arvato’s comprehensive services as it has continued to grow.

»As brand ambassadors for Vodafone, arvato's employees stand for responsibility and commitment in the company's interactions with customers; accordingly, they play an essential role in achieving Vodafone's corporate objectives!«

Thomas Salchow
Head of Partner Management, Vodafone D2 GmbH

TASK

  • To provide a full range of services for a rapidly growing customer base.

CONCEPT

  • Steady development and expansion of a network of professional CRM agents, with new services added on a regular basis.

RESULTS

  • Today 1,350 arvato employees are working for Vodafone at nine sites located in Germany and abroad.

Customer Solution

Vodafone

  • Vodafone Germany is Germany’s first fully integrated communications group.
  • With more than 40 million mobile and fixed-line telephone customers, it ranks number one among German telecommunications companies.
NewsroomTwitterXINGLinkedInYoutubeGoogle+