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		<title>arvato AG</title>
		<link>http://www.arvato.com/</link>
		<description>arvato is an internationally networked outsourcing provider. Its more than 63,000 employees are engaged in designing and implementing integrated solutions for business processes.</description>
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			<title>arvato AG</title>
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			<description>arvato is an internationally networked outsourcing provider. Its more than 63,000 employees are engaged in designing and implementing integrated solutions for business processes.</description>
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			<title>Systems integrator has been named “European IT Workplace of the year 2012” - arvato Systems is among the Top IT employers</title>
			<link>http://www.arvato.com/en/press/news/detail/id/systemintegrator-als-european-it-workplace-of-the-year-2012-ausgezeichnet-arvato-systems-geh.html</link>
			<description>Guetersloh. arvato Systems is one of the IT industry's top three employers among companies with...</description>
			<content:encoded><![CDATA[The &quot;European IT Workplace of the Year 2012&quot; award is presented by the Best Quality Institute (BQI) in collaboration with various institutions such as the European Commission, the Bitkom industry association, the CeBIT computer fair and the weekly trade magazine &quot;Computerwoche.” The BQI’s international research activities involve studies and models for evaluating various business sectors. It focuses on the standardization of quality assessments across all areas of the IT industry.
Proven methods were also used to assess companies in the &quot;European IT Workplace Awards,&quot; focusing on different criteria in the company’s working environment. For instance, the IT staff were asked 65 questions on a wide range of employee-related issues, such as salary scales, salary increases, staff development, career advancement opportunities, employee turnover, training budgets, total number of training days available, use of technology, workplace diversity, and employee benefits provided for the IT staff. In most cases, ranges of values were requested, rather than explicit figures.
&quot;We are delighted by the award, of course,&quot; says Siegfried Bloch, Head of HR at arvato Systems. &quot;I am convinced that this great result is based on our corporate philosophy, the motto of ‘fordern und fördern’ [challenge and promote], combined with partnership in action and most of all with a large degree of autonomy.”
The award will be officially presented to arvato Systems on Mar 9, at Bitkom’s &quot;IT meets HR&quot; conference at the CeBIT trade fair in Hannover.
<strong>About arvato Systems<br /></strong>For over 30 years arvato Systems has been building a solid reputation as a systems integrator. We not only implement standard software but also offer tailor made, industry specific and individually developed solutions. More than 2,000 dedicated employees at 25 sites throughout the world are always there for their customers. As a subsidiary of arvato AG, the outsourcing service provider of Bertelsmann AG, we have the unique capability to create entire value chains and combine IT with arvato AG’s services to an integrated service offer from one source. The strength of arvato Systems is in the intelligent combination of systems integration and planning, operation and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach and genuine entrepreneurial spirit to the table. Our solutions pave the way to your success.&nbsp;<link http://www.arvato-systems.com>www.arvato-systems.com</link>
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			<pubDate>Thu, 16 Feb 2012 10:53:00 +0100</pubDate>
			
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			<link>http://www.arvato.com/en/press/news/detail.html</link>
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			<pubDate>Thu, 01 Jan 1970 01:00:00 +0100</pubDate>
			
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			<title>S4M at CABSAT 2012  - ClipJOCKEY and VPMS in focus</title>
			<link>http://www.arvato.com/en/press/news/detail/id/s4m-at-cabsat-2012-clipjockey-and-vpms-in-focus.html</link>
			<description>Cologne/Guetersloh. From February 28 to March 01, 2012 S4M is present at CABSAT in Dubai. Visitors...</description>
			<content:encoded><![CDATA[CABSAT is the Middle East's leading electronic media &amp; communications event and S4M is glad to present its latest developments in cooperation with Qvest Media in hall Sheikh Saeed 2, stand number S2-D3.&nbsp;
S4M’s Video Production Management System (VPMS) supports the management of digital video assets - from acquisition through versatile production schemes to playout, distribution and archiving. VPMS comes with powerful applications. For example video browsing, metadata generation and management, draft editing with voice-over, audio editing, and much more. This array of features and functionality means that VPMS serves virtually any video management need.&nbsp;
ClipJOCKEY is a a real stand-alone solution that covers the special needs of TV broadcasters and production companies. ClipJOCKEY enables TV enterprises to use the best features of their video server hardware and make it a real multi-channel production tool.&nbsp;
S4M - Solutions for Media - part of arvato Systems<br />The Cologne-based company S4M – Solutions for Media, a subsidiary of arvato Systems and RTL Television, develops and distributes specialized software solutions for the broadcast and new media industry. Customers in 30 countries around the world use S4M systems for commercial airtime sales, media asset management, program planning, rights licensing, ratings evaluation, or production planning. S4M also offers customers professional consulting services based on its experience and knowledge of media and information technology.&nbsp;<link http://www.s4m.com>www.s4m.com</link>&nbsp;/&nbsp;<link http://www.arvato-system.com>www.arvato-system.com</link>]]></content:encoded>
			
			
			<pubDate>Mon, 13 Feb 2012 14:13:00 +0100</pubDate>
			
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			<title>SAP Award for arvato Systems</title>
			<link>http://www.arvato.com/en/press/news/detail/id/sap-award-for-arvato-systems.html</link>
			<description>Guetersloh. arvato Systems Receives Fast-Growing Reseller of the Year Award, EMEA/DACH, at SAP®...</description>
			<content:encoded><![CDATA[arvato Systems today announced it has received the Fast-Growing Reseller of the Year Award, EMEA/DACH. Awards were presented by SAP during the SAP® EMEA &amp; DACH Field Kick-Off Meeting (FKOM) 2012, held Jan. 23-25 in Milan, Italy, to the top-performing SAP channel partners and SAP services partners in the Europe, Middle East and Africa (EMEA) and Germany, Austria and Switzerland (DACH) regions for outstanding contributions that impact overall SAP sales and pipeline-generation goals.&nbsp;
&quot;We are very pleased to win this award. It underlines our strategy and our market orientation.&nbsp; It is another important step towards reaching our overall goal to belong to the TOP resellers and systems integrators in the DACH region by offering future proof services with added value for our customers,&quot; said Hartmut Fries, VP of arvato Systems.
Selected from SAP’s wide-ranging EMEA and DACH partner base, nominations for the SAP Partner Impact awards were based on internal SAP sales data. A steering committee composed of regional and global SAP representatives determined winning partners in each category according to numerous criteria such as sales achievement and performance. As the recipient of the Partner Impact Award EMEA &amp; DACH 2012, arvato Systems has been honored as a top performing partner. Winners will receive strong recognition from the SAP field for their accomplishments.
arvato Systems received the award during the SAP EMEA &amp; DACH FKOM 2012, an annual gathering of SAP executives, SAP field employees and partners to learn about SAP’s strategy, sales methodology, best practices, business growth opportunities and product innovations. The theme of this year’s meeting, “Run Better Win Bigger,” prominently featured SAP’s innovation story focusing on its core pillars – analytics, cloud, mobility and in-memory computing – as well as solutions for industries and lines of business on a consistent core. A focus of the event was on helping SAP’s strong partner ecosystem succeed in 2012 by providing visibility into SAP’s company direction, education on products, networking opportunities, and exposure to SAP leaders. SAP and its partners help customers adopt innovation easily, gain results rapidly, grow sustainably and ultimately run better with SAP solutions. This year’s EMEA &amp; DACH FKOM hosted approximately 4,500 attendees from the region.
“At SAP, we are convinced that the ability to grow and develop a vibrant partner ecosystem is a pivotal competitive advantage as technologies evolve faster and faster,” said Dr. Friedrich Neumeyer, senior vice president, SME, OnDemand &amp; Partner Ecosystem, SAP DACH. “We are delighted to be able to award a distinct group of those partners who have proven their ability in the last year to make a real difference in the DACH market.”
SAP gold partner with a wide range of expertise<br />Due to a close partnership with SAP, arvato Systems places the business objectives of its customers at the center of its thoughts and actions. More than 250 certified SAP consultants with a record of expertise in the relevant solutions and market sectors are there to assist their customers. As an SAP gold partner, arvato Systems offers tailor-made solutions. Moreover, it is responsible for the SAP Certified Customer Competence Center of Bertelsmann AG.
The SAP gold-level partner status is testimony to a successful partnership with SAP and to an extensive expertise. In addition to that, arvato Systems is a member in the following special expertise programs: SAP BusinessObjects enterprise performance management (EPM) solutions and SAP Netweaver Application Server, SAP NetWeaver Process Integration, SAP NetWeaver Business Process Management, SAP NetWeaver Identity Management. The SAP experts are familiar with the many different areas and modules such as EWM, CRM, HCM, FI/CO, BI/BO, TM. Focus of the tailor-made solutions are industries like media, retail, transportation &amp; logistics, fast moving consumer goods (FMCG), manufacturing and automotive.
arvato Systems is an SAP certified provider of hosting services and cloud services in Germany. The arvato Systems portfolio allows customers to outsource or host the whole SAP-systems and IT infrastructure (e.g. transports and upgrade-management), application management (application management, user support) up to business outtasking processes like finance management, procurement, logistics, human resource management. Services range from planning, developing, operating and supporting entire systems to running the processes on a very complex environment of global customers. The basement for all customers are ITIL (IT Infrastructure Library) processes adapted to the best practices of Bertelsmann itself.
<strong>About arvato Systems<br /></strong>For over 30 years arvato Systems has been building a solid reputation as a systems integrator. We not only implement standard software but also offer tailor made, industry specific and individually developed solutions. More than 2,000 dedicated employees at 25 sites throughout the world are always there for their customers. As a subsidiary of arvato AG, the outsourcing service provider of Bertelsmann AG, we have the unique capability to create entire value chains and combine IT with arvato AG’s services to an integrated service offer from one source. The strength of arvato Systems is in the intelligent combination of systems integration and planning, operation and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach and genuine entrepreneurial spirit to the table. Our solutions pave the way to your success.&nbsp;<link http://www.arvato-systems.com>www.arvato-systems.com</link>]]></content:encoded>
			
			
			<pubDate>Tue, 07 Feb 2012 11:57:00 +0100</pubDate>
			
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			<title>arvato Systems Showcases Company as Top Provider at CeBIT</title>
			<link>http://www.arvato.com/en/press/news/detail/id/arvato-systems-showcases-company-as-top-provider-at-cebit.html</link>
			<description>Guetersloh. arvato Systems will showcase its broad portfolio of Microsoft solutions from 6 to 10...</description>
			<content:encoded><![CDATA[arvato Systems has been a Microsoft Gold Certified Partner for many years, and the company will focus on the following topics at CeBIT:
Solutions for the public utilities sector – complaint management<br />The industry addresses the corresponding requirements of the German Energy Industry Act with its complaint management system for the public utilities sector, which is based on Microsoft Dynamics CRM.&nbsp;<br />The following features are characteristic of arvato Systems’ complaint management solution:&nbsp;
<ul><li>Multi-dimensional and hierarchical recording options,</li><li>Automated complaint routing,</li><li>Configurable escalation mechanisms,</li><li>Professional consulting options…&nbsp;</li></ul>
Effective sales and marketing processes are also displayed in addition to this.
<strong>C•A•R•E xRM<br /></strong>C•A•R•E xRM, which stands for Care, Attendance, Rehabilitation, and Education, is an application for the extended nonprofit sector based on Microsoft Dynamics CRM 2011. The product combines a deep understanding of CRM with extensive industry expertise. This expertise made it possible to take into account not only the specific scheduling and data in the industry, but also the complex relationships between the various stakeholders, e.g., nursing home residents, family members, insurance companies, and public authorities.
Besides this CRM industry solution for the utilities and nonprofit industry, arvato Systems also offers special services to companies planning on introducing a CRM system: the practically proven CRM Analysis Package. This package features an analysis of the introduction of a CRM system at companies. In addition to this, process maps are generated from a commercial perspective, and sample processes are implemented and presented by Dynamics CRM. Documentation featuring specific recommendations for action round off the package.
<strong>Microsoft SharePoint<br /></strong>arvato Systems’ SharePoint portfolio is diverse. Besides integration with the Microsoft communication infrastructure, arvato Systems will also be showcasing its expertise involving Unified Communication (Lync 2010), among other topics. The option is available to those who are interested in informing themselves about the consulting, application and solution development portfolio, as well as the individual development and integration of SharePoint technology.&nbsp;
<strong>MITO<br /></strong>The Professor Binner Academy (pbaka) and arvato Systems have agreed to a strategic partnership for jointly marketing and developing the integrated MITO standard methodology tool. arvato Systems, together with the Professor Binner Academy, will provide a portal based on Microsoft SharePoint for the MITO tool developed by the pbaka. Many services supporting collaboration as well as community and reporting technologies use the integrated MITO methodologies in their real-time applications. Approximately 1,000 checklists, reference templates, and portfolios are available to users right from the start. MITO is set to establish itself as the future standard methodology for the comprehensive development of process management systems.
We are looking forward to meeting you at CeBIT 2012 (Microsoft Stand A26/P62 at Hall 4).&nbsp;
<strong>About arvato Systems<br /></strong>For over 30 years arvato Systems has been building a solid reputation as a systems integrator. We not only implement standard software but also offer tailor made, industry specific and individually developed solutionsMore than 2,000 dedicated employees at 25 sites throughout the world are always there for their customers. As a subsidiary of arvato AG, the outsourcing service provider of Bertelsmann AG, we have the unique capability to create entire value chains and combine IT with arvato AG’s services to an integrated service offer from one source. The strength of arvato Systems is in the intelligent combination of systems integration and planning, operation and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach and genuine entrepreneurial spirit to the table. Our solutions pave the way to your success.&nbsp;<link http://www.arvato-systems.com>www.arvato-systems.com</link>
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			<pubDate>Thu, 09 Feb 2012 17:58:00 +0100</pubDate>
			
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			<title>Cooperation with the University of Paderborn - arvato Systems Encourages Young Talent</title>
			<link>http://www.arvato.com/en/press/news/detail/id/cooperation-with-the-university-of-paderborn-arvato-systems-encourages-young-talent.html</link>
			<description>Guetersloh. arvato Systems, together with the Center for Risk Management (CeRiMa), has once again...</description>
			<content:encoded><![CDATA[17 business students from the University of Paderborn successfully took part in the seminar that focused primarily on ‘Energies of the Future’ this past semester. The seminar was concluded in December 2011 with an event organized at the premises of arvato Systems. The seminar’s objective was to link theoretical approaches with practical examples.&nbsp;
Experienced consultants and managers from arvato Systems, together with CeRiMa employees, guided the students in classroom-based events. The students took renewable energies as a basis and designed a model for decentralized energy generation, supply, and marketing for municipal investors. Participants had the opportunity to demonstrate and develop their specialist knowledge by working on the case study. Students were able to exhibit their presentation and communication skills in feedback rounds.
The cooperation between arvato Systems and the Center for Risk Management, the University of Paderborn’s risk management research institute, has flourished since 2010. It began with a joint study project on risk management and has grown continuously ever since. The cooperation focuses on joint supervision of PhD, MA and bachelor theses, in addition to the seminars it offers at regular intervals. The lectures and the close collaboration between the participants have both provided fertile ground attracting suitable candidates for ambitious projects again and again. For Prof. Schiller of CeRiMa and Dr. Siegmar Moltzahn of arvato Systems, the seminar has further strengthened successful cooperation.&nbsp;&nbsp;
<strong>About arvato Systems<br /></strong>For over 30 years arvato Systems has been building a solid reputation as a systems integrator. We not only implement standard software but also offer tailor made, industry specific and individually developed solutions. With 1,700 dedicated employees at 25 sites throughout the world, our company generated more than 230 million euros in sales in 2010. As a subsidiary of arvato AG, the outsourcing service provider of Bertelsmann AG, we have the unique capability to create entire value chains and combine IT with arvato AG’s services to an integrated service offer from one source. The strength of arvato Systems is in the intelligent combination of systems integration and planning, operation and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach and genuine entrepreneurial spirit to the table. Our solutions pave the way to your success.&nbsp;<link http://www.arvato-systems.com>www.arvato-systems.com</link>
Contact<br />arvato Systems<br />André Alisch<br />Tel.: (+49-5241) 802-073<br />E-mail:&nbsp;<link andre.alisch@bertelsmann.de>andre.alisch@bertelsmann.de</link>
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			<pubDate>Thu, 02 Feb 2012 15:35:00 +0100</pubDate>
			
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			<title>Schmitter appointed as new CEO of arvato’s e-commerce unit</title>
			<link>http://www.arvato.com/en/press/news/detail/id/schmitter-appointed-as-new-ceo-of-arvatos-e-commerce-unit.html</link>
			<description>Guetersloh/Munich. Friedhelm Johannes Schmitter, 48, will take over the management of arvato’s...</description>
			<content:encoded><![CDATA[“In Friedhelm Johannes Schmitter, arvato gains a top manager who has been exceedingly successful in the logistics and e-commerce sector for nearly 20 years. During this time he has proven in a variety of executive positions that he can think and act both as an entrepreneur and with a focus on customers. His task at arvato will be to work with the existing management team to systematically advance the development of the e-commerce strategic business unit and to generate future growth,” says Markus Schmedtmann, member of the arvato AG executive board.<br /><br />Schmitter says: “I really look forward to this new challenge at arvato. As the market leader we know how complex and promising the e-commerce business is, and will do our very best to offer customers integrated solutions from a single source going forward.”<br /><br />A native of Mönchengladbach, Mr. Schmitter began his career in 1986 as a branch manager for Victoria Air Cargo GmbH while also earning a degree in Transport from Düsseldorf University. In 1993 he left to join Harry W. Hamacher GmbH as Regional Manager and another three years later became managing director at Transfair Luftfracht GmbH. In 1999 he joined Hellmann Worldwide Logistics as Director International Development before being appointed managing director of Birkart Fashion (DKS – now Logwin Solution), the market leader in European fashion and lifestyle logistics, in 2002. In 2009 he became managing director operations of Heycom GmbH (later renamed NETRADA Management GmbH) the world’s leading provider of e-commerce services for the fashion and lifestyle industry.<br /><br />Friedhelm Johannes Schmitter is married, has two sons and lives with his family in Schenefeld near Hamburg.<br /><br /><strong>About arvato:<br /></strong>arvato is an internationally networked BPO provider. More than 67,000 employees design and implement bespoke solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, and professional and custom IT services.]]></content:encoded>
			
			
			<pubDate>Wed, 01 Feb 2012 11:52:00 +0100</pubDate>
			
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			<link>http://www.arvato.com/en/press/news/detail.html</link>
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			<pubDate>Thu, 01 Jan 1970 01:00:00 +0100</pubDate>
			
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			<title>Universal Music UK expands supply chain partnership with arvato to include e-commerce distribution and customer service</title>
			<link>http://www.arvato.com/en/press/news/detail/id/universal-music-uk-expands-supply-chain-partnership-with-arvato-to-include-e-commerce-distribution-a.html</link>
			<description>London. arvato UK &amp; Ireland has expanded its existing supply chain agreement with Universal Music...</description>
			<content:encoded><![CDATA[To maximise Universal’s stock across multiple channels and improve turnaround times, arvato has seamlessly integrated Universal’s e-commerce order management systems with the existing B2B order management and warehouse management system in arvato’s Milton Keynes facility. Integrated customer service will be managed from one of arvato’s contact centres, located in Liverpool.
arvato was chosen thanks to its transparent approach and the strong results already being delivered for Universal’s B2B distribution. Since the start of the relationship, arvato has shipped 150 million units with an average 100% completion rate, and the transformation has produced cost per unit savings of 25%.
“The level of service and support arvato continues to provide are faultless,” said Steve Partridge, Head of E-Commerce, Universal Music UK. “As the music industry continues to evolve, we’re confident that arvato’s innovative and cost-effective approach will support our ambitious future e-commerce targets.”&nbsp;&nbsp;
“Universal Music is the world’s largest music content company and our job is to ensure that its customers receive the high quality service they expect,” said Markus Schmücker, Managing Director, Supply Chain Solutions, arvato UK &amp; Ireland. “It’s exciting to work with such an innovative company. Universal’s diverse approach to e-commerce fits perfectly with our growth strategy in the UK as we look for new ways to support our clients with innovative and scalable e-commerce solutions.”&nbsp;
<strong>About arvato UK &amp; Ireland<br /></strong>arvato is a trusted global business outsourcing partner to the private and public sectors in the UK. With more than 50 years of experience in outsourcing, arvato combines expertise in business process outsourcing (BPO), finance services, contact centres, loyalty and customer retention, supply chain solutions, and public sector and citizen services to deliver innovative, individual solutions. arvato has long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients. It is a subsidiary of arvato AG, an internationally networked outsourcing provider with over 60,000 people employed in over 270 subsidiaries across 35 countries worldwide. arvato has annual revenues of approximately €5bn contributing nearly a third of the Bertelsmann group annual revenues of over €15bn. For more information, visit&nbsp;<link http://www.arvato.co.uk>www.arvato.co.uk</link>&nbsp;
<strong>About Universal Music UK<br /></strong>Universal Music UK is a division of Universal Music Group, the world’s leading music company with wholly owned record operations or licensees in 77 countries. Its businesses also include Universal Music Publishing Group, the industry's leading global music publishing operation. Universal Music Group is a unit of Vivendi, a global media and communications company.]]></content:encoded>
			
			
			<pubDate>Mon, 30 Jan 2012 11:47:00 +0100</pubDate>
			
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			<title>TV Experts join 6th User Group Meeting in Cologne - S4M Welcomes Media Management Professionals</title>
			<link>http://www.arvato.com/en/press/news/detail/id/tv-experts-join-6th-user-group-meeting-in-cologne-s4m-welcomes-media-management-professionals.html</link>
			<description>Cologne/Guetersloh. Representatives of German private and public service TV broadcasters and...</description>
			<content:encoded><![CDATA[For the sixth time S4M – Solutions for Media has invited VPMS and ClipJOCKEY users from all over Germany to get together in Cologne.
The agenda of the two day meeting features lectures in step with actual practice, presentations and information on the systems' recent developments and running projects. As part of the meeting’s concept, VPMS and ClipJOCKEY users contribute lectures on their work with the S4M systems.
<br /><strong>S4M – Solutions for Media -- part of arvato Systems group<br /></strong>S4M – Solutions for Media, a subsidiary of arvato Systems and RTL Television, develops and distributes specialized software solutions for the broadcast and new media industry. Customers in 30 countries around the world use S4M systems for commercial airtime sales, video content management, program planning, rights licensing, ratings evaluation, or production planning. S4M also offers customers professional consulting services based on its experience and knowledge of media and information technology. Find more information:&nbsp;<br /><link http://www.s4m.com>www.s4m.com</link><br /><link http://www.arvato-systems.com>www.arvato-systems.com</link>&nbsp;
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			<pubDate>Mon, 30 Jan 2012 09:58:00 +0100</pubDate>
			
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