Dunning process and pre-collection
Dunning process and pre-collection
Smart and individual dunning processes
Our highly professional Service Dialog Center is available already before you hand over accounts receivable for collection (for your internal dunning and collection procedures) when making outbound contact with customers who have just defaulted. Depending on your requirements, we will also implement the necessary technical infrastructure.
Personal dialogues when contacting debtors by phone prevent collection cases, increase your receipt of payment and support the maintenance and intensification of your customer relationships. Therefore, the more individual the approach to the customer, the greater the probability of their paying and remaining loyal to you as a customer when their financial difficulties are over.
