Facts and Figures

You may not know it, but Arvato is behind a great number of the products and services you use. On average, every consumer in Germany comes into contact with us eight times a day. Arvato is a leading international service provider that lives and breathes digital technology. More than 70,000 employees in over 40 countries are helping our customers succeed on the market. We design and implement customized solutions covering a wide range of business processes along integrated service chains.

These solutions include financial services, customer relationship management, supply chain management and IT services. In other words, whenever you download software, shop online, or have your smart phone repaired, there’s a good chance that we were active behind the scenes as a service provider.

Arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA.

Companies are confronted with a wide range of challenges they are not always able or willing to meet. This is when top service providers like Arvato come onto the scene.

€3.838 bn

Business volume*

> 67.000

employees worldwide*

150 million

served consumers in 30 languages

€359 million

operating EBITDA*

200

publishers served by Arvato as service provider

600 million

customer interactions

> 1.1 billion

shipments per year

170 million

credit assessments performed by Arvato per year

> €3.2 bn

outstanding debts processed

> 100,000

hours of digitization capacity per year

Leading

SCM and CRM service provider

325

different payment options

* December 31, 2016