We believe that healthcare systems, sales channels and distribution chains undergo constant change to ensure patients derive the greatest benefit from innovative and existing pharmaceuticals and medical products at the most reasonable caosts. We support you in making this happen.
In order for this to be achieved, we develop tailor-made outsourcing solutions that actively include all stakeholders within the healthcare sector - from patients, doctors and pharmacists through to health insurance companies and manufacturers.
You will benefit from integrated solutions, such as:
Order to Cash and e-commerce solutions through to the point of care,
International logistics solutions for pharmaceuticals and medtech
Supply chain management
We will work with you to find the right logistics solution for your (bio) pharmaceutical or medical products. Our solutions encompass O2C logisticsincluding temperature-controlled transport, inventory management in and en route to the hospital, setting up online shop systems and direct deliveries right through to the end customer. You benefit from our pan-European transport network with regional sites and a uniform IT and quality management system.
Health services - innovative and personalized solutions for patients, insured people and employees
Customer relationship management
We are your partner for evidence-based and user-centric CRM solutions. Together with you, we develop services to achieve effective prevention, improve care and to increase adherence.
Being a pharmaceutical or medtech company, you benefit from our solutions that are - for example to increase adherence or to reduce medical interactions - easily accessible for patients via Self Service or individually through our coaches by mail or telephone. Our integrated approaches enable health insurances to improve insured peoples care. Being a partner for the sector of occupational health management, our innovative approaches steadily contribute to the demonstrable improvement of employees health within your company.
We support you through the digital transformation in the healthcare sector and provide you a secure IT infrastructure to achieve Digital Networking and rapid exchange of data between all actors in the healthcare sector. Such include as well our E-health Applications for digital but personal exchange especially between doctors and patients or appropriate Big Data Technologies for the secure handling of rapidly growing volumes of data.
Serialization in drug production - Are you ready?
We provide our own serialization solution covering the entire end-to-end process chain. These solutions support both individual (Arvato CSDB) and national verification systems. We rely on a dedicated team of serialization experts that has already carried out numerous international projects.