Your service provider for the healthcare sector
Arvato Healthcare - integrated logistics, distribution, managed care & IT solutions for the healthcare sector
that healthcare systems, sales channels and distribution chains undergo constant change to ensure patients derive the greatest benefit from innovative and existing pharmaceuticals and medical products at the most reasonable caosts. We support you in making this happen.
In order for this to be achieved, we develop tailor-made outsourcing solutions that actively include all stakeholders within the healthcare sector - from patients, doctors and pharmacists through to health insurance companies and manufacturers.
You will benefit from integrated solutions, such as:
- Order to Cash and e-commerce solutions through to the point of care,
- Care programs for patients,
- IT infrastructure for secure networking between doctors and patients and
- IT solutions that ensure your medicines are forgery-proof
See for yourself!
International logistics solutions for pharmaceuticals and medtech
We will work with you to find the right logistics solution for your (bio) pharmaceutical or medical products. Our solutions encompass O2C logistics including temperature-controlled transport, inventory management in and en route to the hospital, setting up online shop systems and direct deliveries right through to the end customer. You benefit from our pan-European transport network with regional sites and a uniform IT and quality management system.
Products from the medical technology and pharmaceutical industries and the field of diagnostics are subject to strict requirements. Arvato is your go-to partner for individual distribution and order-to-cash logistics solutions for healthcare providers throughout Europe. We are experts in a number of different product categories, pharmaceutical forms and temperature ranges. See for yourself!
Temperature ranges for pharmaceutical and medical technology products:
- Ambient/room (15-25°C)
- Cold (2-8°C)
- Frozen (-20°C)
- Deep frozen (-80°C)
We are fully aware of the vital importance of pharmaceutical products, as after all they save lives, and that they therefore require tailored and flexible supply chain solutions. Arvato is well versed in handling various temperature ranges (+15 to + 25°C or +2 to +8°C) to safely bring sensitive drugs to their patients. All activities are also GDP and GMP-compliant.
Arvato is your point of contact for the integrated order-to-cash logistics of medical devices. Our services are based on international quality assurance systems. Our European central warehouses are also certified in accordance with quality standard ISO 13485 in order to guarantee optimal patient safety and therefore save your patients’ lives.
- Allergology and clinical immunology
- Occupational health
- Dermatology and venereology
- Cardiovascular and thoracic surgery
- Oral and maxillofacial surgery
- Paediatric and adolescent psychiatry and psychotherapy
- Paediatric surgery
- Clinical pharmacology and toxicology
- Radiology (support products)
- Nuclear medicine (support products)
- Radiation oncology/radiotherapy (support products)
- Physical medicine and rehabilitation
- Patient care/wound management
- Devices (diagnostic devices, surgical, imaging systems)
- Implants (pacemakers, lenses, micro-implants...)
- Replacement parts
- Medical devices (surgical gloves, ophthalmology, wound drainage systems ...)
- Surgical products (catheters, stents, balloons, vascular procedures, e.g. endoscopy ...)
Integrated pharma and medtech solutions
Integrated Order-to-Cash solutions that provide efficient distribution structures for (bio) pharma and medtech companies.
STOK Inventory Management
Efficient solutions in and en route to hospitals such as consignment stock management offer greater transparency of processes and optimise cost control.
Arvato provides integrated e-commerce models for the healthcare industry, helping manufacturers establish and develop direct patient contact. We successfully setting up websites with UX-optimized web shops, carrying out financial processes and taking care of sales logistics including returns. Benefit from our experience in online marketing and develop content marketing approaches together with us.
GDP is our standard
All of our services are based on international quality control systems. To protect your data and products, we adhere on: The Sarbanes-Oxley Act, ISO 13485, ISO 15838.2010, DIN 9001, GMP, GDP as well as "Known Consignor" (air freight safety).
International site network
We are constantly expanding our pan-European site network. Here you will find all important facts and figures for each location.
Health services - innovative and personalized solutions for patients, insured people and employees
Customer relationship management
We are your partner for evidence-based and user-centric CRM solutions. Together with you, we develop services to achieve effective prevention, improve care and to increase adherence.
Being a pharmaceutical or medtech company, you benefit from our solutions that are - for example to increase adherence or to reduce medical interactions - easily accessible for patients via Self Service or individually through our coaches by mail or telephone. Our integrated approaches enable health insurances to improve insured peoples care. Being a partner for the sector of occupational health management, our innovative approaches steadily contribute to the demonstrable improvement of employees health within your company.
Our solutions in the sectors of...
Pharma and medtech
- Patient Support Programmes
- Healthcare CRM and medical-pharmaceutical Information
- Analysis of care databases
- Insured people's Care Programmes and Medication Management
- Health Cockpit
- Customer Loyalty Programmes
- Self Services
Organizations of all industries
IT Solutions for the Healthcare and Pharma market
We support you through the digital transformation in the healthcare sector and provide you a secure IT infrastructure to achieve Digital Networking and rapid exchange of data between all actors in the healthcare sector. Such include as well our E-health Applications for digital but personal exchange especially between doctors and patients or appropriate Big Data Technologies for the secure handling of rapidly growing volumes of data.
Serialization in drug production - Are you ready?
We provide our own serialization solution covering the entire end-to-end process chain. These solutions support both individual (Arvato CSDB) and national verification systems. We rely on a dedicated team of serialization experts that has already carried out numerous international projects.
Starting from February 9, 2019 only prescription medicines which bear the new safety features may be put into circulation in Europe.
have been connected to the database system of the pharmaceutical industry an bring serialized goods into the german market.
have been stored in the ACS-PU system so far and were maintained for verification in the participating pharmacies. This means that the German pharmaceutical industry is leading the European market with regard to the implementation of EU directives.
National Verification Systems
Verification Procedures in the Sale and Distribution of Medical Products
Read the latest developments about the Healthcare business and our Arvato SCM Solutions world
Here´s how digitization works!
Read all about how Arvato ensures pharmaceutical and product safety with new serialization solutions and other interesting news in the current edition of our healthcare news.