Industry at a Glance
When it comes to trade, the only constant is change. The market is continuously changing as a result of media, in particular the Internet. New distribution channels are constantly emerging and quickly gaining ground. Online business is booming, supplementing classic distribution channels. Social and mobile commerce and TV shopping are yet further channels. Indeed, the opportunities and challenges presented by digitalization can hardly be assessed in their entirety.
But which trends will prevail? What needs will consumers have tomorrow? One thing we are certain of: the formula for future success is multi-channel and cross-channel management.
Consumers are expecting innovative delivery options and seamless services at every point of contact. We link all your services to one-another and enable you to provide a real omni-channel brand experience.
Success strategies for the trading world of tomorrow
We understand the full complexity of various distribution channels, from wholesale to retail, from stationary trading to e-commerce. And we link these channels for successful cross-channel commerce. As a full-service provider, we also manage your worldwide supply and handle your customer communication and advertising activities – just to name a few examples.
Whether for front-end or back-end services, you will find us to be a powerful partner, planning success strategies with you for today and tomorrow. Just some of what our services include:
- Fast and flexible full-service E-Commerce solutions
- Development and operation of your webshop and omnichannel services
- Efficient logistics, reliable distribution services and returns management for B2C and B2B
- All payment methods through one Arvato owned payment gateway and in addition fraud prevention, risk management, debtor and dunning services
- Customer care with broad fashion & lifestyle expertise
- E-Commerce Consulting
- Global Online Marketing for a consistent brand message