Because every repair case is a chance to increase customer loyalty
As a customer oriented organization, you are constantly seeking new ways to optimize your operations, always in need of reliably managing the promised services after a device sale is made in order to achieve long-term customer loyalty. However, as hard as you try to manage your after-sales efficiently, reliably and transparently, you can‘t minimize the risk of losing customers. What you need, is a reliable supplier that will offer you a toolset tailored to your needs, differentiating you in the market, empowering your trust levels and optimizing the overall customer experience you offer. In order to cater to these very specific market needs, we at Arvato created Digital After Sales, a multi-purpose toolset empowering you to deliver in a way that matches or exceeds your service promise.