The spectrum reaches from a slightly excessive invoice up to organized crime with faked accidents.
Therefore, it is essential to consider all these factors to identify fraud patterns.
Automated identification of fraud patterns with RiskShield 360°
With RiskShield 360°, the solution to detect fraud patterns, Arvato Financial Solutions and INFORM GmbH bet on a comprehensive check of all data sources relevant in the event of a claim by using various technologies.
Depending on the result a routing is initiated to the corresponding group of responsible employees. RiskShield 360° works with incriminating as well as exculpatory elements. Therefore, not only suspicious claims are identified and forwarded to the fraud experts but also »quick claims« are identified and approved for settlement. This allows a more efficient handling of unsuspicious claims which therefore can be settled more quickly. This finally leads to a higher customer satisfaction.