Management

Our top management is responsible for more than 70,000 employees in over 40 countries across the globe. It defines the long-term strategy of our company.

In order to offer our worldwide customers innovative solutions quickly and flexibly, we have organized Arvato into seven units – the solution groups: CRM Solutions for the area of customer relationship management, SCM Solutions for supply chain management solutions, and the solution groups of Financial Services, IT Services, Digital Marketing, Print Services, and Replication. Our core markets are Germany, France, the UK, Spain, China and the US, with a further focus on the growth regions India, Poland and Turkey.

Management Collection & Financial Services Finland & Sweden

Dennis Blennskog
VD Sverige

Senior Vice President, Collection & Financial Services Finland & Sweden

är VD för Arvato Financial Solutions sedan 2014, och har ansvar för den svenska verksamheten. Blennskog hade innan hopslagningen med Arvato en ledande befattning inom Gothia Financial Group. Han föddes den 14 februari 1965 i Varberg och har en magisterexamen i ekonomi från Växjö Universitet, med redovisning som huvudämne.

2007 påbörjade Blennskog sin karriär som kreditchef inom Gothia Financial Group i Varberg. Efter två framgångsrika år i denna roll utsågs Blennskog till VD för Gothia Financial Group.

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Lena Leffler
Director HR

Director HR, Collection & Financial Services Finland & Sweden

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Ann Schröder
Chief Legal Officer

Director Legal, Collection & Financial Services Finland & Sweden

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Lars Argelius

Director Sales & Marketing, Collection & Financial Services Finland & Sweden

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Daniel Ryttare
Business Area Manager, Financial Services

Director Operations, Collection & Financial Services Finland & Sweden

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Ingrid Jonsson
Head of Business Development

Director Projects & Business Support, Collection & Financial Services Finland & Sweden

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Peter Wilmenius
Director Business Development, Collection & Financial Services Finland & Sweden

Director Business Development, Collection & Financial Services Finland & Sweden

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Henrik Möller
Director Finance & Governance, Collection & Financial Services Finland & Sweden

Director Finance & Governance, Collection & Financial Services Finland & Sweden

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Management B2C Finance & Collection Nordics

Jan Altersten

President B2C Finance & Collection Nordics och Member of Board of Directors Arvato Financial Solutions

har sedan 2014 suttit i styrelsen för Arvato Financial Solutions, och har ansvar för den Nordiska organisationen. Han föddes 15 februari 1975 i Stockholm och har en juristexamen från Stockholms Universitet, med europeisk bank- och finansrätt som huvudämne.

2003 grundade Altersten advokatbyrån Divitas, som köptes av Gothia Financial Group 2006. Efter hopslagningen fick han en ledande position i företaget. 2011 lämnade han Gothia för att bli VD för JSM Investment, ett Private Equity-företag som fokuserade på online-utlåning och e-handel. 2013 började han hos Arvato som CCO för Norden, Spanien och Nederländerna. Altersten utsågs till VD för Arvato Financial Solutions Nordics i augusti 2014.

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Marco Jostes
Finance & Governance

Finance & Governance

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Svenja Birkenhake
HR

HR

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Björn Niederfranke
IT

IT

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Dennis Blennskog
Vice President, Collection & Financial Services Finland & Sweden

Senior Vice President, Collection & Financial Services Finland & Sweden

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Karl Otto Aam
Vice President, Collection & Financial Services Denmark & Norway

Senior Vice President, Collection & Financial Services Denmark & Norway

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Johan Rönnerman
Senior Vice President, AfterPay

Senior Vice President, AfterPay

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Felix Brinkmann
Management Associate

Management Associate

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Arvato Board

Thomas Rabe

Chairman and CEO Bertelsmann

Career Milestones

Since 2012

Chairman and CEO, 
Bertelsmann, Gütersloh, Germany

From January 2006

Chief Financial Officer
Bertelsmann AG, Gütersloh, until 2008 also Head of Bertelsmann Music Group

2000

Chief Financial Officer 
RTL Group, Luxembourg

1996

Clearstream International
after 1998: Member of the Board of Directors, 
Chief Financial Officer

1993

Head of Acquisitions
Beteiligungsgesellschaft Neue Länder, Berlin

1993

on as Director Controlling
Treuhandanstalt, Berlin

1991

Treuhandanstalt, Berlin

1990

Associate at the Forrester Norall & Sutton law firm (now White & Case), Brussels

1989

Directorate-General for Financial Institutions and Corporate Law 
European Commission, Brussels

Education
University of Cologne 
Doctoral Studies 
Doctor of Economics (Dr. rer. pol.)

RWTH Aachen / University of Cologne
Economics Department 
Diplom-Kaufmann (MBA)

Ecole Européenne, Brussels

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Berndt Hirsch

CFO Bertelsmann

Career Milestones

since April 2016
Chief Financial Officer
Bertelsmann, Gütersloh

2009

Chief Financial Officer
Symrise AG, Holzminden

2002

Chief Financial Officer
Carl Zeiss Meditec AG, Jena

2001

Director Mergers & Acquisitions
Carl Zeiss Gruppe, Oberkochen

1998

Audit Manager
Arthur Andersen, Stuttgart

Education

University of Würzburg
Degree in Business Administration
Diplomkaufmann

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Immanuel Hermreck

CHRO Bertelsmann

Career Milestones

Since January 2015

Chief Human Resources Officer
Bertelsmann, Gütersloh / Germany

2006

Executive Vice President Human Resources 
(since 2011 as a member of the GMC)
Bertelsmann, Gütersloh / Germany

2005

Head of Corporate Management Development
Bertelsmann, Gütersloh / Germany

2000

Head of Bertelsmann University
Bertelsmann, Gütersloh / Germany

1999

Head of the Media Economics department, Managing Director of the Media Academy Cologne
Bertelsmann Stiftung, Gütersloh / Germany

1998

Consultant in the Media department, Head of the Summer Academy on Business Journalism
Bertelsmann Stiftung, Gütersloh / Germany

Studies

Studies in Communication and Economics, Universities of Muenster, Munich and Stanford,
MA and PHD

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Thomas Mackenbrock

Chief Strategy Officer

Thomas Mackenbrock was appointed Chief Strategy Officer of Arvato in January 2017. Prior to that, he worked for Bertelsmann in several departments, roles and countries. In 2006, he began his Bertelsmann career in Corporate Development at the headquarters in Gütersloh. In 2008, he took over responsibility for the Business Development department. Starting in 2012, he built up the Corporate Center of the Bertelsmann Group in São Paulo as Managing Director Bertelsmann Brazil Investments (BBI). Most recently, he served as Executive Vice President Global Business Strategy at the music subsidiary BMG, where he was responsible for Brazil and China.

Before he joined Bertelsmann, Mackenbrock worked from 2000 to 2006 for McKinsey & Company in the fields high-tech, telecommunications and media.

Mackenbrock studied business and economics in Ingolstadt, Chicago and Leipzig and obtained his doctorate at the Martin Luther University of Halle-Wittenberg. He is married and has two children.

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Rolf Hellermann

CEO Arvato Financial Solutions

Rolf Hellermann is the CEO of Arvato Financial Solutions since November 2018. Previously he was Chief Financial Officer (CFO) of Arvato. In addition, he has been serving as head of Bertelsmann’s Corporate Controlling and Strategy department since 2012.

After studying business administration in Vallendar, Los Angeles and Nancy, Hellermann completed his studies with a doctorate from the WHU – Otto Beisheim School of Management in Vallendar. Immediately afterwards, in 2004 he joined Bertelsmann’s Corporate Controlling and Strategy department and in 2008 was appointed Vice President in charge of corporate controlling and investment controlling for Random House, Arvato and Direct Group. During his Bertelsmann career, Hellermann has also completed postings at RTL Group in Luxembourg and Gruner + Jahr in Hamburg.

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Andreas Krohn

CRM Solutions

Andreas Krohn has been the head of CRM Solutions at Arvato since December 2014. He was born in 1959 in Westerstede, Germany.

Krohn began his professional career at Arvato after studying business in London, Reutlingen and Fontainebleau as an assistant to the management of Mohn Media. After serving in further management positions, he switched to Arvato Services in 1995. From here on, he concentrated on the rapidly expanding airline business, which he used as the basis for expanding the company’s business with customers from the tourism industry over the following years. He also oversaw the development of Arvato’s service segment in Asia during the same time. Krohn was responsible for all of Arvato’s CRM activities in Germany in 2013 and 2014. In December 2014 he took over the company’s international CRM activities bundled under the CRM solution group.

In his new position, Krohn is strengthening his focus on the strategic realignment, international cooperation and digital transformation of Arvato’s global CRM business.

Krohn is married and has three children.

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Frank Schirrmeister

SCM Solutions

"At Arvato, entrepreneurial freedom and great teamwork form the ideal basis for mastering the diverse tasks and challenges we and our customers face every day."

 

Frank Schirrmeister has been a member of the Arvato Executive Board since August 2014 and is head of the Arvato SCM solution group. He was born on April 29, 1965, in Herne, Germany.

After studying electrical engineering at the Rhineland-Westphalian Technical University (RWTH) in Aachen, he began his career as a senior adviser at the Arthur Andersen & Co. consultancy firm (now Accenture).

In 1994 Schirrmeister moved to Arvato, where he held management positions in Gütersloh and Versmold. In 1999 he was appointed vice president with responsibility for the global business operations of the Arvato client Microsoft. He has served as CEO of Arvato distribution GmbH since 2004.

Schirrmeister lives in Bielefeld with his wife and two children.

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Matthias Moeller

IT Solutions

As CEO of Arvato Systems Matthias Moeller is responsible for Arvato’s Solution Group IT.

After studying computer science and business administration, he joined Bertelsmann Arvato in 1995 where he has held various roles.

He has been a part of the senior management team for IT Services since 2003. In 2012 Matthias Moeller was appointed Managing Director of Arvato Systems perdata GmbH with responsibility for IT Solutions and Services in the Utilities market unit. 

On 1st April 2016, he additionally took on the role of CEO of the Arvato Systems Group.

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