Purchase of Bad Debt
Bad debts, overdue receivables, old receivables, unsettled receivables ... we have many names for the things we love, although it’s hardly likely that you as a business owner would say that you love your customers having unpaid receivables. It’s a sad fact that you will have some customers who don’t pay on time, even after one or two reminders and maybe even a debt collection demand. When you’re doing all of this yourself, you have to bear the costs and also risk never getting paid. Unless you choose to outsource this to Arvato, of course.
Why should I sell my receivables?
- make sure that the business focuses on its core process
- focus on growth instead of managing assets
In the Nordic markets where we are present, arvato’s financial solutions have enabled us to keep our balance sheet clean and focus our efforts. They partner with us to strengthen our business based on ongoing communication and transparency.Carina Bergudden, COO Nordics, Klingel
Benefits of selling your receivables
What are the options available?
Ongoing purchases means that you choose at what stage of the process you want to sell your receivables, and whether you want to pass on all of them or only certain selected ones.
We do not, however, buy individual or disputed receivables. As soon as we’ve received the files and the documentation required, we deposit the funds in your account. For both ongoing purchases and portfolios, Arvato takes over all communication with your customers and, as always, we treat them with respect.
Why you should choose Arvato
We don’t believe that one size fits all, we always conduct a dialogue with our customers in order to identify the solution that is best for you and your company. And we’re not just there when the process begins, we’ll offer you our support throughout our entire partnership. This means everything from being part of your business development process and being a proactive partner who offers tips and advice to sharing information and knowledge.
You will have a dedicated KAM who will work closely with you, conduct a dialogue with you about any problems and explain why things look the way they do.
We focus on Swedish receivables, but thanks to the fact that we’re an international company with local offices all over the world, we can also help you with receivables beyond the Swedish border.
A focus on the customer
We have more than 40 years’ experience of debt collection, and if there’s one thing we know, it’s that there’s no such thing as a bad customer and that there are countless reasons why a payment was missed. That’s why we always talk to the customer and find a solution together with them.
Optimal solutions and a long-term approach
We have systems that make it easy to import files as well as flows that work in both directions. The transfer process is secure, of course. And you can rest assured that we won’t be harassing your customers, we’ll treat them as though they were our own.
With our extensive experience, our tried and tested processes and our underlying systems, we know the value of a receivable. What you have to ask yourself is what is it worth to you to see your customers treated well and being willing and able to come back to you?