Integrated solutions for a communicative world

The markets of telecommunications providers are changing just as rapidly as customer demands. Media and technology continue to grow closer together, while a constant stream of new competitors crowds the market. Telecommunications companies must keep extremely close to the market, constantly deliver innovations to their customers, and position themselves with new services.

Change is the only constant in the telecommunications sector, whether in the business or consumer landscapes.

  • The ongoing expansion of mobile, coupled with customer demand for high-bandwidth services and applications, is putting pressure on the industry to increase the availability and quality of broadband connectivity.
  • The Internet of Things is increasing the connectivity of people and everyday items and devices on a scale once unimaginable, creating masses of data and new business opportunities.
  • In this environment, companies must comply with dynamic regulatory changes and address their customers’ security and data privacy concerns.

Omni-channel marketing, wearable devices, mobile services, cloud computing - innovative pressure in the telecommunications sector is high. With us at their side, providers benefit from efficient, flexible solutions and more than 25 years of industry expertise.

Achieving cost savings in a competitive industry

Arvato has a long heritage of working with leading global players in the telecoms markets. Our sector specialists understand the accelerating pace of change in the sector and the pressures this places on processes and systems. We also appreciate the importance of brand in this competitive environment.

Through improved finance processes, secure ICT architecture, a more sophisticated supply chain and greater customer loyalty, we help our clients stay ahead of their rivals. Our solutions are highly integrated, which ensures process efficiency and transparency across the entire value chain.

Client benefits

Integrated solutions increase efficiency and customer satisfaction

Combining services along the customer life cycle increases efficiencies and creates a seamless customer experience.

Market expertise to help clients get ahead

Our heritage in the sector means we can provide clients with the expertise required to improve productivity across systems and processes.

Safe and sound throughout the product lifecycle

Our full lifecycle tracking solutions for smart devices enables clients to meet regulatory compliance and data protection standards.

Proof points

Arvato works with six of the top ten European telecommunications companies.

We have worked with leading players in the search engine, ISP, online retail, hosting and advertising sectors for more than 15 years.

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