The digital transformation is bringing changes in all spheres of life and is generating new challenges across different sectors and lines of business. Existing businesses are coming under pressure and new business models are evolving. The digital revolution has made an old business model popular again: subscriptions.
Websites now offer subscriptions to consumables such as diapers or toothbrushes, cosmetics retailers offer subscriptions for a certain number of beauty products per month and software vendors are experimenting with a monthly subscription as a substitute for selling software.Subscription businesses require high-performance back-office processes that manage the different areas from administration to collection of payment.
Arvato offers the following services:
- New client registration process and the creaton of the customer master data record
- Triggering and carrying out administrative and logistics management of customer order
- Global payment processing and account management
- Transparent reporting with subscription figures