Creating lasting relationships on behalf of world’s most respected brands
Constantly evolving technology is driving customer expectation today and is playing a major role in streamlining service delivery. Driven by technology we aim to create a differentiated experience for our customers and greater trust for our clients. Drawing from Bertelsmann legacy, our global approach and know-how across customer journey, we are a one-stop-shop offering our clients with tailored solutions ranging from contextual, digital, tele-sales, events, CRM and loyalty programs. As service is still a human thing, our 70,000 employees are adept at working with cutting-edge technology, drawing on years of experience to make sure that you not only perform but transform as well.