Empowering customer life cycle journey for leading brands of the world
One solution partner for all your customer experience needs
Driven by Technology
Differentiated by experience
Powered by People
Creating lasting relationships on behalf of world’s most respected brands
Constantly evolving technology is driving customer expectation today and is playing a major role in streamlining service delivery. Driven by technology we aim to create a differentiated experience for our customers and greater trust for our clients. Drawing from Bertelsmann legacy, our global approach and know-how across customer journey, we are a one-stop-shop offering our clients with tailored solutions ranging from contextual, digital, tele-sales, events, CRM and loyalty programs. As service is still a human thing, our 70,000 employees are adept at working with cutting-edge technology, drawing on years of experience to make sure that you not only perform but transform as well.