Facts and Figures


Arvato is behind a great number of the products and services you use. More than 70,000 Arvato employees in over 40 countries are helping our clients succeed in the market. We design and implement customized solutions covering a wide range of business processes along with integrated service chains.



These solutions include Customer Relationship Management with focus on Data Insight,  Customer Support, Tele Marketing, and Campaign Management and Events services. 

Arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA.



Companies are confronted with a wide range of challenges they are not always able or willing to meet. This is when top service providers like Arvato come onto the scene.

€3.838 bn

Business volume*

> 67.000

employees worldwide*

150 million

served consumers in 30 languages

€359 million

operating EBITDA*


publishers served by Arvato as service provider

600 million

customer interactions

> 1.1 billion

shipments per year

170 million

credit assessments performed by Arvato per year

> €3.2 bn

outstanding debts processed

> 100,000

hours of digitization capacity per year


SCM and CRM service provider


different payment options

* December 31, 2016