Customer Loyalty Programs
We specialize in offering tailored customer loyalty programs to ensure an increase in traffic, conversions and customer satisfaction.
We work closely with you and help you understand who your customers are, their preferences and come up with effective loyalty program suggestions that can help in retaining existing customers and attract new ones.
Through our customer engagement campaigns, we incorporate incentives, rewards and benefits to deliver a great experience to ensure brand loyalty and higher customer retention.
Influence existing customers buying decision by offering irresistible loyalty benefits from time to time
Build loyalty and trust through clear and effective communication across channels
Compel customers to choose your brand over others by offering them loyalty benefits
With markets more competitive than ever, businesses need to not only interact but truly connect with their target audience to turn them into loyal customers. Research published in the Harvard Business Review shows that companies that boost customer retention by as little as 5% see increase in profits ranging from 25% to 95%.
Loyalty programs act as a means to influence customers towards a particular brand. However, to build an effective loyalty program, businesses need to draw actionable insights about customer requirements, preferences and choices.
Arvato manages Customer Loyalty Programs targeting 40 million customers worldwide. Our clients are among some of the fastest growing organisations in the world.
Our Club Programs go beyond basic loyalty offerings with a focus on building deep, long-lasting relationships with the customers of a brand.
As competition between brands gets stiffer everyday consumers have more choices than ever making brand loyalty even a harder goal to achieve. Arvato solves this challenge for brands by focusing on understanding the customer by looking at customer behaviour through a 360-degree lens to create delight.
While return on investment is at the core of our offerings, our Club Programs are aimed at instilling positive emotions and on forging a close bond between the brand and the consumer.
We organize and manage Club Programs to drive loyalty for some of the biggest brands of the world.
One of our successful Club Program offerings is the well-known Lenovo Thinker’s League. To get an inside peak, check out the video below.