Arvato assumes responsibility for Toll Collect hotlines
Arvato Government Services has assumed responsibility for two hotlines
from Toll Collect, the toll system operator for trucks in Germany.
Toll Collect has been operating an intelligent toll system for trucks in Germany, levying tolls and collecting them from transport companies since 2005. Arvato began performing initial services for Toll Collect last year. Now the partnership has been significantly expanded: Arvato is in charge of both the hotline for assistance in operating the toll terminals as well as the »Partner Service Centers « in the international network of authorized service workshops. 25 employees in Potsdam are available to answer users' inquiries in six languages 24 hours a day, seven days a week.