Annual press conference: Arvato recorded dynamic revenue growth in 2012
During the reporting period, the company’s operations were reorganized to reinforce Arvato’s focus on the high-growth services sector. The gravure printing operations and the international printers were spun off as of January 1, 2012, and now form the new Be Printers division. All figures, including those of the previous year, have been adjusted accordingly. Arvato is concentrating on the establishment and expansion of its businesses in the core European countries, as well as on global high-tech and Internet customers, e-commerce services, financial services, and emerging markets, particularly China. In November 2012, a change in leadership was announced: Rolf Buch left the company at year-end. Achim Berg will replace him as head of Arvato on April 1, 2013.
In 2012, Arvato’s revenues increased by 5.9 percent to €4.4 billion (previous year: €4.2 billion). Operating EBIT fell by 10.4 percent to €241 million (previous year: €269 million). Return on sales was 5.4 percent after 6.4 percent the previous year. Arvato employed 63,818 people at year-end (December 31, 2011: 61,257). Growth was mainly driven by IT services at Arvato Systems, Arvato Infoscore’s integrated financial services in Europe, and the services business in North America and China. As expected, revenues from storage media replication continued to decline. Among other things, the operating EBIT reflects startup losses in connection with the expansion of new businesses, including in the area of e-commerce.
Arvato significantly improved its position in key growth markets and industries in 2012. In China, the company significantly expanded its in-house logistics network, and its services business developed dynamically. In India, too, it expanded existing business relationships and acquired new customers. In the core European markets, Arvato recorded a satisfactory business performance given the difficult economic situation, particularly in Southern Europe. Revenues from customers in the North American IT and high-tech industry increased significantly. For instance, Arvato took over the entire digital distribution process of the new operating system, Windows 8, for Microsoft. In the field of government services, Arvato entered into another major public-private partnership project with Slough Borough Council in the UK, and in France innovative solutions were realized for public sector businesses and institutions. In the financial services segment, Arvato recorded profitable growth, among other things from new products such as online payment solutions, as well as through the establishment and development of innovative services for companies in the energy and utility industries.