Close contact with patients helps manufacturers and health insurance companies continuously improve their products and services. With its patient app, Arvato offers a wide range of customised options for this.
Connecting directly with patients is the key to optimal patient care. Manufacturers and health insurance companies are using innovative solutions in order to take patient and policy holder needs into consideration as much as possible. However, it is not so easy to connect directly with patients, especially for manufacturers. After all, manufacturers deal primarily with physicians and pharmacists. With the new patient app, Arvato is opening up a direct communication channel to its patients, one that integrates optimally with existing processes and can effectively involve all stakeholders if desired.
For more information regarding this project see the latest edition of healthcare news starting on page 6.