Demographic change, major medical advances and increasing cost pressure all pose challenges for healthcare and its players. Growth markets are still in the process of establishing adequate and comprehensive healthcare. Industrialized countries, on the other hand, are facing the tasks of improving the effectiveness and efficiency of how prevention and care is provided and creating new distribution channels. This involves focusing on the patient and ensuring the highest standards of quality. Integrated healthcare models that combine high-quality solutions with economic efficiency are becoming increasingly essential in this process.
Stable systems and reliable processes are especially crucial in the healthcare sector. After all, human health is at stake.
Thorsten Winkelmann, President of arvato Healthcare
Integrated logistics, distribution and supply solutions
Arvato develops and implements solutions that actively integrate all players in the healthcare system – from the patient to the doctor and pharmacist, to the health insurance providers and manufacturers. These solutions include the following:
Order-to-cash distribution of pharmaceutical products and medical devices
Innovative field inventory management at the point of care
Direct to Patient delivery
Patient communication and information (patient relationship management)
Promotion of workplace health
Service centers for medical care and product communication for manufacturers
Customer loyalty and healthcare programs for health insurance providers
Healthcare IT infrastructure
Billing services for doctors
Euros in receivables processed
labeled, re-packed or kittet items
dedicated healthcare warehouse space
Arvato CRM Solutions is one of the leading partners for data-based solutions, efficient processes and effective communication in prevention and healthcare provision. We support our customers by providing them with innovative solutions, qualified personnel and integrated means of communication in order to reach and link up healthcare professionals, patients and potential healthcare customers, and improve long-term healthcare provision.