Arvato uses cookies to give you the best user experience on our website. By continuing to use our website, you agree to our cookie policy. More about privacy policy & cookies.
Close
Arvato Bertelsmann
    About Arvato Career Blog Contact
    Global Sites

    Corporate

    • Deutsch
    • English

    Solution Groups

    • Arvato CRM Solutions
      • Deutsch
      • English
    • Arvato SCM Solutions
      • Deutsch
      • English
    • Arvato Financial Solutions
      • Deutsch
      • English
    • Arvato Systems
      • Deutsch
      • Nederlands
      • English

    International Websites

    • Austria
      • Deutsch
    • Brazil
      • Português
      • English
    • China
      • 欧唯特中国
    • Denmark
      • Dansk
      • English
    • Finland
      • Suomi
      • English
    • France
      • Français
      • English
    • India
      • English
    • Ireland
      • English
    • Italy
      • English
    • Netherlands
      • Nederlands
      • English
    • Norway
      • Norsk
      • English
    • Poland
      • polski
      • English
    • Russia
      • Pоссия
      • English
    • South Africa
      • English
    • Spain
      • English
    • Sweden
      • Svenska
      • English
    • Switzerland
      • Deutsch
      • English
      • Français
    • Turkey
      • Türkçe
      • English
    • United Kingdom
      • English
    • United States
      • English
    • Pоссия
    • Solutions
      • Solutions
      • SCM & Logistics
        • SCM & Logistics
        • Hightech & Entertainment Logistics
        • Consumer Products Logistics
      • E-Commerce Solutions
        • E-Commerce Solutions
        • FSE
        • E-Fulfillment
      • CRM & Customer Services
        • CRM & Customer Services
        • Call Center
        • Data handling services
      • Financial Solutions
        • Financial Solutions
        • Payment Solutions
        • Billing & Invoicing and Rebates programms
    • Industries
      • Industries
      • Automobile
      • Banking & Finances
      • Healthcare
      • IT & High-Tech
      • Retail and Consumer Products
      • TOP-10 order fulfillment providers in Russia
    • About Arvato
      • About Arvato
      • Facts & Figures
      • Management
      • Locations worldwide
      • Responsibility
        • Responsibility
        • Environmental Reports
        • Environmental Guidelines
      • Career
      • Contact
      • Publications
    • News and Stories
      • About Arvato
      • Career
      • Blog
      • Contact
      • Pоссия
      Russia
      Banking & Finances
      Loyalty programms and POSm distribution
      Scroll down
      • 01. One service provider, many services
      • 02. Individual services for complex products

      One service provider, many services

      Global financial markets are extremely dynamic. Financial products are subject to constant changes, and regulatory and legal guidelines are increasing in number. Plus, there are always new service and communications channels to be served. All of these factors present great challenges for the banking industry, which has to react quickly and innovatively.

      In such a market environment, the companies that have the competitive edge are those that advise their clients quickly, comprehensively and individually on the basis of current information and resources. Relevant information and excellent customer communication are becoming strategic factors for market success.

      Individual services for complex products

      Arvato is a leading provider of advertising materials logistics and procurement. We supply a number of notable banks with a full range of services along the marketing supply chain – from procurement to packaging and distribution. We also plan and implement customized dialogue campaigns and customer loyalty campaigns. Our customer service centers support end customers and we are available around the clock, when required. Brief overview of our services:

      CRM

      - User-friendly, web-based CRM programs make it possible to compile information as required and to access them digitally and/or physically at any time

      - End-to-end loyalty program solutions covering prize catalog creation, sourcing of prizes, customer service, order management, logistics and fulfillment, distribution of prizes, tax management and underlying IT system

      - 24/7 customer service via e-mail, telephone, fax, SMS/MMS, interactive voicemail, and online chat

      Logistics
       
      - Distribution of b2c and b2b channel
       
      - POS & marketing materials logistics
       

       

      Share page:

        Load more results
        Industries Banking & Finances
        scroll to top
        • Solutions
        • Industries
        • About Arvato
        • News and Stories
        • Arvato CRM Solutions
        • Arvato SCM Solutions
        • Arvato Financial Solutions
        • Arvato Systems
        • Contact
        • Website Credits
        • Privacy Policy
        • Terms
        Visit us
        • © 2018 Bertelsmann SE & Co. KGaA