Multi Language Hub
Increasing internationalization means that customers expect excellent customer service in their own language, regardless of where the company is based. In this context, a central “multi-language hub” is a good alternative to the establishment of many individual local service centers that are much more effort to coordinate.
To manage your international customer base in the best possible way, we bring together a wide range of service languages in one location. You benefit from economies of scale and a consistent service quality – regardless of where your customers actually are.
Arvato operates in Turkey as a multi language hub for European languages with its expertise reaching more than 170 locations and 32 languages globally.
- Maintaining quality standards of operational KPIs as a result of central management approach to operations
- Managing operations with ease
- Providing cost advantage
- Services for many countries from single location