Arvato becomes one of only two UK businesses to secure global SAP accreditation
Arvato’s Swansea-based shared service centre has been recognised by software vendor SAP as a certified provider of application managed services (AMS), becoming only the second organisation in the UK to receive the accreditation
Ultimate guide to outsourcing customer service
Fast-growing start-ups can benefit greatly from outsourcing customer service – download our guide on how to get it right.
Arvato wins the double at this year’s Berkshire Apprenticeship Awards
We’re toasting success after our Recruitment Apprentice, Vikas Khan, and HR & Recruitment Manager, Andrew Gadd were named as 2018 Berkshire Apprenticeship Award winners!
How automotive brands can create a 360-degree view of the customer
Our new white paper provides strategies to help you integrate and make sense of your customer data, to give you the knowledge and tools to provide accurate, responsive and personalised customer service throughout the buyer journey.
UK Outsourcing Index Q3 2018
Government outsourcing records strongest quarter since 2016 as UK market rebounds
Public sector outsourcing spend reached £1.42 billion between July and September as government bodies ramped up procurement for IT and tech services, according to the Arvato UK Outsourcing Index.
Top 5 customer service pain points for fast-growing start-ups
Fast-growing start-ups face problems keeping customer service excellent as they grow larger. We’ve created this free guide to help you maintain excellent customer service as you grow.