UK Outsourcing Index Q3 2018

Government outsourcing records strongest quarter since 2016 as UK market rebounds

Public sector outsourcing spend reached £1.42 billion between July and September as government bodies ramped up procurement for IT and tech services, according to the Arvato UK Outsourcing Index.
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White paper

How automotive brands can create a 360-degree view of the customer

Our new white paper provides strategies to help you integrate and make sense of your customer data, to give you the knowledge and tools to provide accurate, responsive and personalised customer service throughout the buyer journey.
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Press release

Major infrastructure firm joins Department for Transport at Arvato's Swansea shared service centre

We have won a new contract with the East West Railway Company to deliver back-office services from our shared service centre in Swansea.
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Blog from CEO

The outsourcing market softening is just a pause as buyers draw breath

Our latest blog from CEO, Debra Maxwell talks about why outsourcing remains a key strategy for businesses, and how a more certain and stable economic setting is likely to see outsourcing spend increase
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Analyst report

Digital Customer Experience Services: Arvato CRM Solutions identified as a leader

Leading global analyst firm NelsonHall recognises Arvato CRM Solutions for ability to deliver immediate business and cost benefits to clients and meet future requirements
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Customer services Financial solutions Supply chain management Public sector and citizen services

We measure our success by your success

We are a trusted business process outsourcing partner to the private and public sectors. With more than 50 years of experience in outsourcing, we combine our expertise in customer service, supply chain management, financial solutions and public sector and citizen services to deliver innovative solutions that help our clients achieve their strategic objectives and delight their customers.

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