UK Outsourcing Index Q1 2018
UK outsourcing market dominated by financial services and retail business in Q1
Outsourcing agreements worth £718 million were signed between January and March, according to the Arvato UK Outsourcing Index.
Four customer service strategies for survival in the era of the connected car
New Arvato white paper on the key strategies automotive manufacturers can implement to keep pace with the disruption facing the industry
New thought leadership
Chatbots aren’t just for customers – they can support retail staff too
The technology can be used to collate and present useful data to retail customer service agents in real time, in a digestible, hyper-intuitive format.
New blog from our HR Director, Sally Neale
Apprenticeships benefit employers not just the trainees
Apprenticeships are increasingly viewed as a vital training route for both young people looking for career opportunities and businesses seeking to build their future workforces
New ProcessAutomate RPA video
Are you looking to transform your business?
Robotic process automation (RPA) can increase accuracy and speed of processing and reduce costs and agent handling times