New blog from our CEO, Debra Maxwell
Disruption and economic uncertainty are building the case for sharing services
Shared services can help businesses make cost savings and increase speed of delivery
Arvato named UK Top Performer by the Global Sourcing Association
Top Performer Index celebrates organisations that deliver exceptional results for their businesses and partners, and contribute to the positive reputation of outsourcing
UK Outsourcing Index Q1 2018
UK outsourcing market dominated by financial services and retail business in Q1
Outsourcing agreements worth £718 million were signed between January and March, according to the Arvato UK Outsourcing Index.
Four customer service strategies for survival in the era of the connected car
New Arvato white paper on the key strategies automotive manufacturers can implement to keep pace with the disruption facing the industry
New thought leadership
Chatbots aren’t just for customers – they can support retail staff too
The technology can be used to collate and present useful data to retail customer service agents in real time, in a digestible, hyper-intuitive format.