Four customer service strategies for survival in the era of the connected car
New Arvato white paper on the key strategies automotive manufacturers can implement to keep pace with the disruption facing the industry
New thought leadership
Chatbots aren’t just for customers – they can support retail staff too
The technology can be used to collate and present useful data to retail customer service agents in real time, in a digestible, hyper-intuitive format.
New blog from our HR Director, Sally Neale
Apprenticeships benefit employers not just the trainees
Apprenticeships are increasingly viewed as a vital training route for both young people looking for career opportunities and businesses seeking to build their future workforces
UK Outsourcing Index 2017 full year review
Private sector outsourcing market hits three-year high
Sharp growth in technology investment saw private sector spending reach £4.93 billion last year, according to the Arvato UK Outsourcing Index.
New ProcessAutomate RPA video
Are you looking to transform your business?
Robotic process automation (RPA) can increase accuracy and speed of processing and reduce costs and agent handling times