Facts & Figures

You may not know it, but as a leading international service provider, Arvato is behind a great number of products and services used around the world. Whenever you download software, shop online, or even have your smart phone repaired, there’s a good chance that we are active behind the scenes.

More than 70,000 employees in over 40 countries are helping our clients succeed in their markets, as we design and implement customised solutions covering a wide range of business processes along integrated value chains.

These solutions include digital marketing, financial services, customer relationship management, supply chain management and IT services.

In the UK, we bring over 50 years of experience in business process outsourcing and award-winning best practice to our clients, which range from global multinationals in the private sector, to public sector bodies like government departments, local councils and hospital trusts.

Arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA.

Global facts

€3.823 bn

Business volume*


employees worldwide*

150 million

served consumers in 30 languages

€320 million

operating EBITDA*


publishers served by Arvato as service provider

600 million

customer interactions 

>1.1 billion

shipments per year

170 million

credit assessments performed by Arvato per year

> €3.2 bn

outstanding debts processed

> 100,000

hours of digitization capacity per year


different payment options


SCM and CRM service provider

* December 31, 2017

UK facts

140 clients

We work with over 140 clients across the UK & Ireland

> 4,000

Arvato UK employs more than 4,000 people across its UK & Ireland group

11 locations

We operate from 11 locations in the UK and Ireland, and 40 countries internationally


Arvato won ‘Best Contribution to the Reputation of Outsourcing’ at the 2013 National Outsourcing Associations Awards