Corporate and social responsibility

We take our corporate and social responsibility seriously

An important part of our company philosophy is that each of our employees feels individually responsible for making a positive contribution towards the environment, to the communities in which we operate and to charitable causes.

Our employees support local and national charities

Arvato supports a wide range of charitable organisations across the UK. In 2014, Arvato UK became a Patron of youth charity The Prince’s Trust (registered charity number 1079675), which helps disadvantaged young people to change their lives. In addition, our teams’ fundraising efforts support nominated local charities.

The Prince’s Trust gives practical and financial support to disadvantaged young people around the country, helping them to develop important employability skills, as well as confidence and motivation, enabling them to fulfil their potential.

How we’re supporting the Prince’s Trust

  • We offer apprenticeships for young people supported by the Prince’s Trust

  • Since becoming a patron in January 2014, our employees have raised over £14,000 for the Prince’s Trust through various fundraising activities and taking part in sponsored events

  • We’ve been awarded with a Silver Quality Mark for Payroll Giving by Charitable Giving. So far, more than 5% of our employees have signed up to ‘pennies from payroll’ and donate the spare pennies from their income to the Prince’s Trust - Arvato match all donations made
  • Employees in our public sector and contact centre business are entitled to dedicate a Charity Day – an additional day’s holiday – to undertake volunteering or fundraising for The Prince’s Trust

Our employees have also generously supported many other local and national charities including Alzheimer’s Society, YKids, Thames Hospice, Slough Food Bank, South Sefton Food Bank, Cancer Research UK, British Heart Foundation, Ashgate Hospice, Ruby’s Fund, RNLI, Diabetes UK and Marie Curie Cancer Care.

We are actively involved in our communities

Citizenship is one of our core values and it’s not just a word; we donate our time and resources to support local groups.

How we are good citizens

  • We have developed internships and work-placement schemes to give young people business experience
  • In Sefton, Chesterfield and Slough, we are running apprenticeship schemes, giving young people the chance to study for nationally recognised NVQ qualifications in ICT and business administration
  • We work with Slough Borough Council’s employability scheme to offer jobs to disabled people who might struggle to find paid work

Thinking globally, acting globally

In 2008, Arvato’s parent company, Bertelsmann, became a member of the United Nations Global Compact, which encourages businesses worldwide to adopt sustainable and socially responsible policies and report on their implementation.

For more information, please visit arvato's or Bertelsmann's global websites.

We treat the environment with care and respect

By acting locally, we can play our part in improving the environment globally. We consider the environment in our decision making, not just because it’s the right thing to do but because it makes sense from an efficiency perspective too.

How we’re protecting the environment

  • We recycle 99.75% of our distribution centre waste
  • We work with Transport for Slough (TfS) to promote smarter travel to and from our UK headquarters, through the provision of electric car charging facilities, bicycle shelters, employee showers, and by supporting the Slough Cycle Hire scheme
  • As part of Bertelsmann’s global ‘be green’ initiative, we hold an annual ‘be green day’ on which employees dedicate ideas, time and money for environmental protection
For further information, please see our international

Environmental reports


We are committed to ensuring fair working conditions

Arvato is strongly committed to ensuring that human rights are respected and fair working conditions are provided. This is reflected in all of our employee contracts. To support this, Arvato’s parent company, Bertelsmann, communicated a Supplier Code of Conduct across the business at the beginning of 2016.

Arvato UK’s Statement on Slavery and Human Trafficking explains our approach to ensuring slavery is not taking place in any part of our business or through our suppliers.

Please click here to learn more about our global CR strategy