This course focuses on the major issues affecting the administration of exemptions and discounts.
The content develops an understanding of legislative requirements and discusses options for establishing best practice. Provides a chance to consider in detail the full scope and extent of exemption classes, discount disregard and disability reduction circumstances.
Who should attend
All revenues and customer service staff dealing with council tax matters, as well as supervisors and managers involved in decision-making and dispute resolution.
scope of exemption
major repair works
liability on death
providing / receiving care
prescribed educational establishments
causative link to disability
Book this course
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