Delivering key services across multiple channels in multiple languages 24/7

IT and technology are truly global markets, impacted by macro-economic trends from around the world. To identify and exploit emerging opportunities and gain competitive advantage requires agility and flexibility in processes and structures.

Operating globally adds layers of complexity, from the need to manage multiple languages, time-zones, currencies, regulation and financial processes. Social media has increased the impact of consumer influence, adding to the requirement for intelligent customer insights and multi-channel management.

In a fast-paced market with product life cycles as short as three months, being able to reduce the time-to-market through a streamlined supply chain is key.

Companies in this sector need a global, dynamic, innovative partner that understands the speed of business, complexities of a global sector and importance of brand. We have more than 15 years’ experience working with leading players in the IT, search engine, internet service provider, online retail, hosting and online advertising sectors.

We support our in-depth sector experience with international finance, customer service and supply chain expertise and innovative technology, to effectively manage projects across numerous channels that involve multiple currencies, multi-lingual customer services and multi-national distribution.

Client benefits

Reduce costs while improving customer experience

Our global delivery network helps our partners achieve significant cost savings and enhance the customer experience

Support business transformation

Our expertise in e-commerce, digital software distribution and channel management helps our clients transform their business models 

Accelerating growth across borders

Our partners have access to the scale, local knowledge and infrastructure to drive expansion 

There is a positive cultural fit between Arvato and Bosch. Both companies have a customer-oriented business philosophy, an ownership structure that enables long-term, sustainable planning and an entrepreneurial spirit that drives innovation and improvement.

Nick Wilson, Logistics Director for Bosch in the UK

Get in touch

If you have any questions, need information or a contact, please get in touch with us. We're here to help!

Thank you. You will receive an e-mail for confirmation.

Field is required.

Field is required.

Field is required.

Missing error message

Field is required.

Field is required.

Missing error message

Characters left: 400

Please choose

The Arvato CRM UK privacy notice, and associated Bertelsmann privacy notice can be viewed here.