Welcome to the series of reports from arvato, called Open Outsourcing. These reports aim to get to the heart of some of the most complex topics in the outsourcing industry with the help of our clients and industry experts.
Despite contributing £207bn (8%) of the total UK economic output, outsourcing is misunderstood and its value often understated. Open Outsourcing aims to understand and demystify some of the issues that contribute to this.
Rather than focusing on the theoretical or futuristic, we want to create and share a real-world perspective on outsourcing today by hearing directly and honestly from those people involved.