Robotic Process Automation (RPA) White Paper
This white paper provides public sector professionals who are under increasing pressure to control costs and deliver value for money with an overview of how robotic process automation (RPA) can help to drive transformation and much needed efficiencies.
Readers of the white paper will obtain:
- Information about what RPA is and typical areas suitable for its deployment
- An overview of the multiple benefits that can be achieved through the use of automation technology
- Guidance and explanation of the best practice models for RPA implementation
- Real-life examples of how automation is already working within the public sector
This white paper includes findings from a survey conducted by iGov in collaboration with Arvato - 'Transforming Public Sector Service Delivery: Challenges and Opportunities'.
The survey analysed public sector organisations and focussed on their challenges and barriers to transformation, the impact of digital transformation on their organisations and if they were exploring technologies to help reduce the time spent by their employees on highly repetitive, administrative tasks.