A consultative approach that delivers success
We are a trusted business process outsourcing partner to the private and public sectors. We combine our expertise in customer service, shared services, supply chain management and financial solutions to deliver innovative, individual solutions that help our clients achieve their strategic objectives and delight their customers.
We develop solutions with emerging technology and enrich them with a range of specialised business and outsourcing expertise – whether that’s supporting processes from HR to full back-office BPO, or e-commerce solutions consisting of IT, customer service and supply chain components.
We bring award-winning best practice to our client relationships, drawing on 50 years of expertise across a broad range of services, sectors and geographies. This is supported by the financial and operational infrastructure to manage contracts of any size and complexity, from the right location.
We work as an integral part of our clients’ business; respecting their culture and achievements, protecting their reputation, supporting their employees and committing to results-focused agreements.
We completed one of the most complex transitions in Microsoft's history across five countries, and now process 90% of the company's global revenues