Working with a trusted HR outsourcing partner
Arvato provides comprehensive HR services delivered by qualified HR practitioners. We have extensive experience of working with all sizes, scales and types of public and private sector organisations, including central and local government, and healthcare.
Through our expertise and experience in consultancy, back office services and training, we contribute by strategically and operationally improving organisational performance and the quality of customer service; resulting in better HR.
We recognise that every organisation’s requirements are different and that priorities and circumstances change rapidly. We have therefore made our services flexible to provide adaptable, long-term solutions, ranging from a redesigned HR function, to a shared services model or back office outsourcing service, or indeed a tailored combination.
Public sector and health expertise
Public sector organisations require strong HR support to enable the radical change that is being driven by ever-tightening financial constraints, new methods of service delivery and rising expectations of service users.
We offer over 20 year’s NHS experience and HR expertise through our recent acquisition of Cheshire HR Service. Staffed by a team of HR consultants, administrative professionals, and learning and development specialists, we are highly skilled in providing successful HR services for the health sector.
Arvato is the single supplier for a comprehensive framework agreement that enables NHS bodies, including: hospital trusts, Clinical Commissioning Groups and Commissioning Support Units; and local authorities to purchase any of our HR services without going through a lengthy and costly procurement exercise, enabling a quick, highly tailored solution.
Our services include
- HR consultancy and strategic advice
- HR service reviews
- Organisational and workforce development
- Transformation and transition management
- Payroll services
- Recruitment services
- HR IT systems support
Streamline services and produce significant cost reductions
Access to standardised systems and processes across HR services allow for improved service delivery.
We won the 2014 HSJ Value in Healthcare Award in the Value and Improvement through Outsourcing category in partnership with East Cheshire NHS Trust.
We have direct experience of HR business transitions which gives us a unique understanding of HR outsourcing and service sharing.
We reduced external legal costs at East Cheshire NHS Trust, resolving 70% of employee relations case calls using the HR Direct online portal and our expert advice line.
Under Arvato’s leadership Cheshire HR Service will enhance service offerings, drive efficiencies and deliver significant cost savings for East Cheshire NHS Trust underpinned by investment in technology.John Wilbraham, Chief Executive, East Cheshire NHS Trust
Efficiency-driven, customer-centric support services such as HR, must not only demonstrate value for money against the wider business context, but should also enable and promote front-line services. This is especially important in a landscape of increasing user expectations, coupled with the constantly challenged budgets available for back office services.
We have significant global experience and expertise in transforming back office services. The Arvato culture allows public-private collaboration and cultural alignment which supports organisations in designing and implementing proven, practical routes to achieving a desired HR operating model. This reinforces front-line resources and services.
We provide a range of HR services, from full HR BPO and recruitment, to payroll and HR IT systems support, to employee relations and health & wellbeing.
Training and L&D
Training represents an important investment in the future of public sector organisations.
Staff development is a vital element in creating a competent and motivated workforce, enabling every employee to reach their maximum potential. Outstanding service depends on high performing teams led by effective management.
We offer a full learning and development service, making full use of our HR IT systems to record employees’ training history and produce regular compliance reports. Our online platforms are also harnessed to deliver easily accessible e-learning content, training advice, monitoring and support.