Arvato’s ProcessAutomate RPA solution combines our back office process expertise with our knowledge of automation technology. This enables us to streamline and automate your mundane, repetitive tasks, so that your employees can spend more time thinking strategically or helping customers.
ProcessAutomate uses software to mimic human, rule-based interaction with systems. This agile, virtual workforce improves efficiencies by being able to handle high volumes of tasks significantly quicker, with 100 per cent accuracy, of up to 80%.
The product can be implemented in as little as 30 days per process, without the need for any costly and complex IT integration.
Arvato's ProcessAutomate RPA solution
ProcessAutomate case study
We have combined our expertise in back-office transformation and service delivery with market-leading technology from software developer Blue Prism to provide a suite of RPA products to serve both the public and private sectors.
We work with our clients on a blended, flexible approach, which can include an end-to-end solution of identifying, designing, building and monitoring automated processes, providing RPA-as-a-service and consultancy and training. After all, we understand that organisations need to be able to pick and choose what best fits their needs.
With our multi-skilled team of accredited software developers, RPA consultants and learning and development specialists, we have the in-house expertise to effectively automate back-office services and up-skill staff, so that the benefits of using the technology can be felt throughout an organisation.
Automation white paper
Arvato has created a white paper which provides public sector professionals who are under increasing pressure to control costs and deliver value for money with an overview of how robotic process automation (RPA) can help to drive transformation and much needed efficiencies.
It advises on what RPA is and typical areas suitable for its deployment, the multiple benefits that can be achieved through its use, guidance on best practice models for implementation and provides real-life examples of how automation is already working within the public sector.
Time and cost savings
The technology processes large volumes of work quickly and effectively, with no requirement for integration with legacy systems
Improved service quality for customers
Increased accuracy reduces the need for customer contact and improved speed means queries are resolved quicker
RPA can improve job satisfaction among employees by reducing the time they spend on mundane, repetitive work
In one of our local government partnerships, single person discount handling times have been halved
In one of our local government partnerships, ProcessAutomate reduced the costs per direct debit transaction from £1 to 20p