Finance and Accounting
Specialist services on a global scale
Arvato has been offering multiple types of F&A BPO since 2003. Present in more than 21 countries, we have more than 6,000 staff for F&A BPO across 40 delivery locations globally.
In 2014 Arvato was positioned as a Leader in Gartner’s Magic Quadrant for Finance and Accounting BPO reflecting the strength and continued global growth of Arvato’s F&A BPO services.
With extensive global experience in the public sector, high-tech, e-commerce and manufacturing industries, Arvato offers a comprehensive range of F&A BPO solutions on both a customized and one-to-many basis. We provide a highly-scaled offering with core services (O2C, P2P, R2R, T&C), complementary services (customer support, global payment and merchant services) and over-arching consultancy services.
We provide strong specialist offerings in order-to-cash services including billing and invoicing and accounts payable and receivable, streamlining the entire process between order intake and cash generation along a modularised set of workflow systems.
Additionally, we offer complete outsourcing of A/P management through optimised solutions focusing on individual customer needs and support in tackling the compressed reporting cycles required by increasingly complex regulations through our R2R solutions.
Globally, we deliver intelligent applications and smart process-mapping technologies to increase efficiency, delivering a high degree of flexibility which enables us to further streamline and automate services as our client partnerships develop.
Value beyond cost
Our approach delivers increased service levels through experienced people; flexible, standard processes through functional expertise; new levels of operational excellence through proven best practices and improved automation through advanced technology.
We take our clients to a higher competitive level not only by reducing costs, but by collaborating to strengthen processes and deliver innovation which can impact the entire spectrum of business functions.
International network provides clients with a global service
Our global financial solutions delivery network offers clients access to global scale together with specialist knowledge of regional markets worldwide.
Achieve new levels of operational excellence
Access to best practice and improved automation through new technology can drive high levels of operational efficiencies.
As part of our global F&A BPO offering, we support 36 languages and handle more than 1.6 million customer queries annually.