Reduce bad debt to increase revenues
We help clients minimise risk by analysing and scoring customer data, and maintaining constant checks of customers’ financial status.
By reducing bad debt losses across all phases of the customer life cycle, our risk management service helps clients significantly increase their revenues. Our offering can be used by our clients at the start of a new customer relationship to enable appropriate decisions on how they want to treat their customers, including the definition of credit limits and payment methods.
A proactive approach to credit and collections challenges
Without the ability to effectively target at-risk customers with the right strategy, bad debt has been shown to rise considerably. We use a proactive approach to credit and collections challenges, using advanced real-time trending analytics to recognise customer, industry and country-specific trends and mitigate risk.
Through our partners, we provide up-front credit control through both online and offline credit/risk assessments and analysis, as well as offline credit history and reference checks. We deliver periodic credit and risk reviews to minimise bad debt exposure.
Post credit check, Arvato’s risk management technology identifies relevant payment methods for each individual customer, increasing conversion through a personal approach.
Reduction of complexity
Arvato’s comprehensive risk management solutions cover all aspects of risk managements and analytics, allowing our clients to focus on their core business.
Sophisticated tracking technologies for the detection of fraud patterns
PC, tablet, smartphone or game console: each of these devices leaves a unique and identifiable trace. Arvato’s sophisticated tracking technology identifies particular internet access devices on the basis of this in real-time, protecting your business from fraudulent users.