We operate a flexible approach to introduce best practice, standardisation and change programmes to help clients achieve both their efficiency and customer satisfaction targets. Our expertise across the public sector includes:
Implementing shared services to drive transformation and streamline processes to reduce costs. Our Independent Shared Service Centre (ISSC1) forms a key element of the Cabinet Office’s Strategic Plan for Next Generation Shared Services (NGSS) which aims to achieve savings of £400m to £600m a year in central government back office costs.
We’ve delivered front-office transformation and digital service channels for our local government clients including Chesterfield Borough Council, Sefton Metropolitan Borough Council and Slough Borough Council
With over 20 years’ NHS experience and expertise, we have a track record of delivering specialist HR and back office consultancy for more than 50 health service organisations, including hospital trusts, Clinical Commissioning Groups, Commissioning Support Units and national bodies, such as NHS England.
Our specialist Cyber Security & Resilience team works with clients across the public and private sectors to help them address the dangers of the digital economy – including information security and assurance, data privacy and cyber security architecture, engineering and resilience.