Personal approach via video
If a picture paints a thousand words, a video is even more valuable in in customer services, which often call for the explanation of complex content. We support your customers with highly personalized videos to explain complex processes and information in a way that is easy to understand, even if they have no previous knowledge. Integrating customer-specific data into the video facilitates better comprehension, a reduction in customer queries, and increased customer satisfaction.
- Video creation
Arvato manages the storytelling and storyboarding as well as the production of the video
Provision of the landing page for integrating the video, tracking system, and database structure, including the hosting
- A comprehensive solution approach
May be used from the initial consultation to full-scale customer service