Automated Profit Protection
Robotics enabled order review solutions
eCommerce merchants face growing challenges in protecting themselves and their customers from ever increasing fraudulent activity. In particular Card not Present fraud is escalating and is expected to outpace e-Commerce growth, leaving many businesses unprepared and using outdated technology. With online fraud becoming a greater threat day-by-day, corporations need to act fast to take back full control of card transactions.
If your business is suffering from the time-consuming, costly burden of performing order reviews in-house, then you’d benefit significantly from Arvato’s Profit Protection solution.
What are order reviews?
An order review is a check on an order to determine its authenticity. Typically, the lowest-risk transactions are accepted automatically and the highest-risk transactions are declined automatically as part of the control process, which is managed by algorithmic or rules-based fraud control tools embedded in the shopping experience.
A fast and accurate service will drive customers through the sales funnel more effectively. But inadequate solutions result in long review times that delay shipping or even block genuine transactions; this risks losing customers permanently. Some businesses train in-house teams to perform each part of the process, but this is laborious and a drain on resources.
Lack of focus on order reviews can leave businesses vulnerable to human error, chargeback penalties and a damaged reputation if things go wrong.
Facts & Figures
Automated Profit Protection from Arvato: scalable Fraud Management from financial services experts.
Our trusted local knowledge and global reach means we’re better placed to manage order reviews successfully and impartially, controlling losses, lessening risk and, most importantly, protecting your profit!
Here at Arvato, our advanced robotics team creates highly automated solutions, eliminating more than half of the manual effort typically required.
The use of robotics ensures standard processes, easy implementation of new data sources and flexible rule adjustment for peak times of hype-sales.
For the elements that must be managed manually, Arvato’s three major hubs and numerous expansion spokes ensure that both regional and global merchants receive continual coverage all day, every day.
This expansive, scalable backend allows us to quickly shift resources to support unexpected spikes and deliver order review solutions with geographical specialization.
Our standalone Business Process as-a-service approach means that businesses can benefit from Arvato’s constantly evolving tools and processes.
And with the potential for quicker sales cycles, our solution will give merchants a competitive edge in this increasingly saturated market.