RiskShield 360° deters fraudsters
The increasing pressure of competition and ongoing industrialization further reduce the scope for insurance companies. Therefore, the handling of claims becomes more and more important for insurance companies. In this context, one essential factor is to prevent insurance fraud
Automated identification of fraud patterns
With RiskShield 360°, Arvato Financial Solutions and INFORM GmbH carry out a comprehensive check of all data sources relevant in the event of a claim by using various technologies.
Depending on the result a routing is initiated to the corresponding group of responsible employees. RiskShield 360° works with incriminating as well as exculpatory elements. Therefore, not only suspicious claims are identified and forwarded to the fraud experts but also »quick claims« are identified and approved for settlement. This allows a more efficient handling of unsuspicious claims which therefore can be settled more quickly - leading to higher customer satisfaction.