E-Commerce Consulting

We show you the optimisation potential with concrete recommendations

01. Your trusted experts
02. Benchmark Report example

Practical consulting based on e-Commerce best-practices and real-life data

Our Consulting team brings years’ worth of e-Commerce experience to give you Tier-1 Strategy consulting; providing you a partner for the ongoing optimisation of your online businesses performance. Our experts consult strategically and operatively along the entire e-Commerce value chain and utilise data from online analysis as well as our backend systems.

Our analytically thinking e-Commerce experts with consumer goods and brand enthusiasm, get straight to the point.

The service includes:

• Development of a global e-Commerce entry strategy for various markets and countries

• Estimation of sales volumes in various markets, business cases and operative forecasts

• Conception of internationalization strategies

• Multi-channel consulting

• Data based recommendations as to reducing returns volumes, shop audits and deep-dive shopping basket analysis

What sets us apart from all others? Long-standing project experience. Access to all data. Analytical precision.

Your trusted experts

100% Potential

We don’t believe in ‘unknown potential’. Our analysis helps you to create a definitive online strategy.

Optimisation along the entire e-Commerce value chain

Strategy and Innovation

• Internationalisation and business cases

• Innovation scouting & market observation

• Quarterly benchmarking study

Reducing returns volumes

• Data based recommendations as to reducing returns volumes

Customer retention

• CRM / Reactivation strategies

• Analysis of Customer Value (CLV)

• Close collaboration with the departments within Arvato to improve customer retention

e-Commerce Benchmarking in the fashion segment

Arvato supports our clients in comparing relevant KPI's

Free download of the Benchmark Report example